We had a scary situation after work was done. On the 401 we heard a terrible sound , stopped to check the wheels and found the wheel nuts were not tight. We could turn them with our fingers. Luckily no accident occurred!
I appreciate you allowing us to correct the issue. Our company policy is to torque all wheels to manufacturer specifications. We have immediately reviewed this with all office and technical staff once again to ensure 100% technician performance with this concern. As well we have invested and replaced all current torque wheel tools to ensure no tool has an issue. Carlo Sabucco - Owner
- Sil's Complete Auto Care Centre