5

Carlo and the team at Sil's can be trusted 100% to look after any auto related concerns. He values each client relationship , provides exceptional service and treats everyone with honesty and total professionalism. 5 stars in my opinion.

5

Carlo and Suzanne are wonderful. Carlo's explanations are clear and straight forward and he is very trustworthy. It also helps that he is located right down the street from where I live, which makes it very convenient. And if I ever need a loner car, it's available to me.

5

My husband and I are very satisfied. Service is prompt, efficient and courteous - as always. Our car is running like new. A sincere "Thank You".

5

My brother in law kept telling me to go see Carlo at Sil's Automotive and I could not be happier I did. The service was outstanding! I don't feel like a number here like I did at my dealership. The same materials were used as would be used at my dealership, and bonus.....my credit card statement won't be quite as high as it would have had I paid BMW for the same services :)

5

You can always count on great service at Sil's.

Thank you. I appreciate and thank you for being a customer who has 3 vehicles and ensures the safety inspections and maintenance work is completed on a timely and scheduled basis. Your Toyota and Dodges are in great shape!!

- Sil's Complete Auto Care Centre
5

The staff at Sil's are very friendly and extremely helpful. They take the time to answer questions and offer suggestions to help you understand what is happening with your vehicle. They provide updates on your vehicle if requested and they always clean the inside of my vehicle before I get it back. It's a nice treat to get into a freshly cleaned vehicle when I pick it up. They provide thorough analysis on all components of my vehicle and that makes me feel confident I can drive anywhere safely.

5

As always, great service.

5

Thanks for a wonderful experience. Susan was very helpful and you guys were very accommodating with my needs and wants. Sad to say, that I live in the east end or I would definitely be using you for my service. I can only do the next best thing which is to recommend you for people who are looking for a good and honest mechanic in Oakville and the surrounding areas. Once again, Thank YOU!!!!

2

I had to pay for inspections even though they didn't find any issues with my car. They were very vague in terms of what went wrong with my car, but still requested to pay $70 fee. Not sure if they would pay it if there were customers. I mean if at least they told me what went wrong with my car, then I would definately pay for $70 inspections.

Thanks for the feedback Steve. As for our charges I personally reviewed that with you upon check in. As discussed we did advised on issues regarding your suspension but we could not be 100% sure it would resolve your intermittent noise problem. Again after lengthy review we left the decision with you as to fixing your car or not. Our fee covers the 5 road tests with the car due to it being intermittent , 2 mechanic as well as my self trying our best to locate the noise and a detailed mechanical review of the car. I choose NOT to be the shop that sold $500 worth of work then hear feedback like. They took my money and it did not fix the problem. I have built the company on open communication with the customer in regards to what they need, when to do it and their costs. Your documented items were not safety and open for your decision to fix, at this time you declined my options. I understand your frustration but as you said the problem has been there for a long time and hard to get it to happen. I'm always around for clarity if you need me to review me being vague. I appreciate your business and your open feedback

- Sil's Complete Auto Care Centre
5

Excellent as always!

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