I was pleasantly surprised at the personal attention Carlos gave me. From the time I entered the doors to the handing back my keys I was the focus of his attention. He review my car's service history and made recommendations as to the things that needed to be dealt with and those that his staff could contact me when the time arrived. Service was excellent and on time, pricing is fair. The atmosphere in the shop was professional, clean and orderly. This was my first time and certainly won't be the last.